Privacy Policy

Villa Man Taxi and Tours · St. John, USVI · Last updated August 2026

This Privacy Policy explains what information Villa Man Taxi and Tours ("we," "us," "our") collects when you visit villamantaxiandtours.com or book a ride with us, how we use it, and the choices you have. We keep this simple: we collect only what we need to provide your transportation, and we do not sell or rent your information. Questions? Call 340-204-2747.

Information We Collect

When you book a ride, we collect the information you provide on our reservation form: your name, mobile phone number, email address (if provided), pickup and destination details, party size, ride date and time, and your chosen payment method. When you browse the site, we automatically collect limited, anonymized analytics data described under "Analytics & Cookies" below.

SMS / Text Messaging

When you provide your mobile number and check the SMS consent box on our booking form, you agree to receive text messages from Villa Man Taxi and Tours related to your ride. These are transactional messages such as booking confirmations, driver "on the way" and arrival notifications with a live tracking link, secure payment links for your ride, and occasional ride reminders. Consent to receive texts is not a condition of purchase. Message frequency varies based on your booking activity, and message and data rates may apply. You can opt out at any time by replying STOP to any message; reply HELP for help, or call 340-204-2747.

Mobile information sharing No mobile information (including your phone number and SMS opt-in) will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never sold or shared with anyone. All other categories of data are subject to the sharing limits described in "How We Share Information" below.

How We Use Your Information

We use the information you provide solely to operate your transportation and communicate with you about it: to schedule and dispatch your ride, confirm your booking, send you the ride updates and links described above, process your payment, respond to your questions, and keep records required for our operating authority. We do not use your information for third-party advertising.

How We Share Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We share information only as needed to provide the service or as required by law:

Payment processing. Credit and debit card transactions are processed through a secure third-party payment processor. We do not store full card numbers on our systems.
Text messaging delivery. Our SMS messages are delivered through a licensed messaging provider (Twilio) solely to send you the ride-related texts you consented to.
Legal requirements. We may disclose information if required by law, regulation, legal process, or governmental request.

As stated above, mobile phone numbers and SMS opt-in data are never shared or sold for any purpose beyond delivering the ride messages you requested.

Analytics & Cookies

This website uses Google Analytics to help us understand how visitors use the site (which pages are popular, where traffic comes from, and how the booking flow performs). Google Analytics collects anonymized information including page views, approximate city-level location (IP addresses are anonymized before transmission), device type, and browser type. We do not collect names or contact information through Analytics. If you would prefer not to be tracked, most browsers offer a "Do Not Track" setting, and browser extensions such as uBlock Origin or Privacy Badger will block analytics requests.

Data Retention & Security

We retain booking information for as long as needed to fulfill your trip, meet our recordkeeping and tax obligations, and resolve any disputes. Booking information is stored in our reservation database, and we take reasonable measures to protect it against unauthorized access. No method of transmission or storage is completely secure, but we work to safeguard your information appropriately.

Your Choices

You can opt out of ride text messages at any time by replying STOP. You can decline analytics tracking using your browser settings as described above. To request access to, correction of, or deletion of the booking information we hold about you, contact us using the details below and we will respond as required by applicable law.

Children's Privacy

Our services are intended for adults booking transportation. We do not knowingly collect personal information directly from children. Bookings that include children are made by the accompanying adult.

Changes to This Policy

We may update this Privacy Policy periodically. The version posted on this page is the version in effect. Material changes will be reflected by updating the "Last updated" date above.

Contact

📞 Phone: 340-204-2747
💬 WhatsApp: 340-204-2747
✉️ Email: info@villamantaxiandtours.com
🌐 Website: villamantaxiandtours.com